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  • We had gone to Goodyear several years ago for work on a previous car. After getting a quote from the Honda Dealer for new rear brakes and rotors being turned we decided to shop for a better price. I called the Goodyear shop and asked for a price. The manager quoted me $139.00. So we dropped the car off. In a few hours the service advisor called me saying it would be $350. He said they would replace the rotors, (which the dealer had not recommended) install new brake pads and brake fluid. I told him no that we'd just pick up the car. He then asked me in an angry voice if I thought $350 was too much for rear brakes. Not wishing to engage him any further, I repeated that we'd pick up the car. At that point he calmed down and said okay. I believe his intent was to intimidate a female customer. We did go back to the Honda dealer and have the work done. The technician said there was no need to replace the rotors. We will not used Goodyear again for any work. If you need brakes done shop around. Buyer Beware!
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