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  • I was left feeling confused, unsatisfied, and like my wallet mattered more than my health after my first visit, and I was shown the door when I expressed financial concerns. I'd already prebooked my next appointment, but decided to cancel it and find a dentist better suited to my needs. The first time I called to cancel, the person who answered said they'd cancel the appointment, but never did it. So, I called again to cancel, and this time spoke to the office manager. When I said I wanted to cancel, she got confrontational and kept asking, in a rather snippy tone "Can I ask why?" and would not take "I just didn't care for your office." as an answer. I even said, "Just cancel my appointment, you're not going to argue me into keeping it!" And she KEPT ARGUING WITH ME, insisting that the $500+ services they said I needed were not that much, and she didn't understand why I was unhappy. I finally had to say, "Just cancel the appointment, I'm done talking now." and hang up on her! Extremely unprofessional and very rude. I will be discouraging everyone I know from going here!
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