Just bought a new Explorer from Performance. Our salesman Jean was excellent and did a lot of leg work for us - he was able to locate the exact car with the options we asked for, at another dealer and bring it there. We got the payment we asked for as well. He was great with communication and a very nice guy as well! When we went to the dealership to pick up our car, the entire process was thorough and everyone was pleasant to deal with. Overall a great experience and I am surprised at some of the bad reviews. Ask for Jean when you go there!