I have had one horrendous experience here and a decent experience. However, the decent experience couldn't possibly make up for the horrible experience.
First off, they will not answer the phone. I have called and called on different days and at different times and never gotten an answer.
The website is not very clear about requirements for when you are titling your car from out of state. I had to come here three times before I got everything right. The employees are not helpful at all. They might tell you that you are missing one form but don't tell you that you are also missing another form.
The location is hideous. There are no chairs or ticketing system. There are two lines. There is one for anything to do with a title and another to deal with other matters. The title line is always long. The hours are not helpful to people who work office hours. I agree with my fellow yelpers, that you should avoid this place at all costs.