I was referred to Flores by an orthodontist. I went in for a consultation so that i could get an idea of treatments needed and cost. On the day of my appointment the office assured me that although they were running behind they would get me out on time since i had another appointment and i could not be late. They never finished the consult. I was late to my appointment. They promised that i would get a call to discuss treatment options and it took them 3 days to call. I asked a few questions that were ignored and all the person did was try to sell me on thousands of dollars worth of treatment without explaining what the treatment was. They were rude on the phone and when i expressed concern and the manager laughed so i requested a call from the manager and i was told that it was in fact the manager that was being rude, so i requested that the doctor call. Its been days, and i need treatment, but no call. This dentist does not care about patients just money. i cant speak on his actual work since he will never work on my teeth. save yourself the trouble and go to someone who cares. I usually don't right reviews but my experience was so bad and i gave them 2 opportunities to contact me and get this appointment done. Now im out the cost of the appointment and still no information.