We had a warranty with this company after purchasing the home with termites.we had them come out to treat a few termite tunnels and when I called a fourth time, the scheduler said they had spoken with the owner of our property, and they had used a new poison, and could not come to our house for another thirty days (close to our warranty renewal date). This was disturbing to be because I had a tunnel growing right above my two-year old sons bed. I expressed my concern to her, and she told me the termites would not harm my son, as they only eat wood. As I am aware of this, I was disturbed by the sanitation of the issue and the simple discust of the matter. When I finally got a worker to come out, I told him about the call, and he had no idea what the scheduler was talking about, and she had lied to me. We are now with another company.