Location: this is the only burger joint in the student centre. They have a captive market and they know it and take student patrons for granted. Now that there's a better burger place in York lanes, I doubt I'll be back here.
Service: the service is rude. They don't smile or say thank you come again or anything. Once They got my order wrong and when I asked them to fix it, they did and handed it to me and said "there. Are you happy now?" Said in a snarky tone.
Food: I find the food dry and bland. The menu is a bit bizarre in that you can't customize. I prefer the burger places where you choose your toppings and the burgers are tastier even if I have to pay a little more.