Extremely professional yet laid back. Very informative and extreme diversity of knowledge. This is the first acupuncture procedure that I've gotten immediate results from. With the addition of the cold therapy laser it has a more intense (not painful) effect. He is very honest, cost effective & doesn't try to sell you products or procedures. With that being said if there is anything extra that you would like such as cupping or supplements he can do it and/or will find out where to get it for you. Highly recommended.