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  • Giving the place a couple stars because it was semi-quiet and peaceful. The guy at the front desk was immediately rude and difficult. I given a room facing inside (see lovely pool), so I asked to be switched to the outside. On a Wednesday night, trust me, there was vacancies. He disagreed and said they were all full, refusing to switch me even though we hadn't dropped one bag of luggage on even the floor of the lobby. I may be incorrect, and I'm very easy going, but the last I checked I was the one who was spending the hundreds of dollars and I think that should at the very least warrant a decent room. What really made me mad was that anytime I even tried to ask a question such as 'so you're telling me that all of these are full?' The front desk guy would not even acknowledge me and just kept doing whatever on his computer . It was pretty offensive to be treated as if I was talking to the wall. Extremely rude. Started the whole experience on a sour note. Oh and the breakfast sucks.
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