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  • A complete nightmare to do business with. The unit I received is decent but I guess that is reflected by the good deal I thought I was receiving. Delivery was a mess. I called in the morning twice on my delivery date and talked to their associate who assured me my delivery was going out that day. TWICE she said I would receive the unit that day, so I figured I would take the day off from work to be there to receive the unit. Waited all day.. No unit. Called and spoke with another associate who was terrible. Asked to speak to her manager and low and behold, she's the manager all of a sudden. She said she can't control "what other people tell me" (who she supposedly manages) and that I would have a delivery tomorrow. I asked, as a courtesy, to have it delivered last on their route because I can't take another day off to wait on them to possibly make their delivery as promised. No can do. She called me the next day and tells me my time window for delivery. The guys show up an hour past that time and said nothing to me. Spoke Spanish amongst themselves and answered their cellphones 3 times in the 20 minutes they were supposed to be doing their job. I will never do business with or refer any business to this poorly ran shamble of an outfit called lvfurnituredirect. Buyers beware. Seriously.
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