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| - I don't really have a major problem with Five Guys, but I can't figure out what all the fuss is about! Aside from the "I need/want Five Guys" jokes, which get old pretty fast, I'm not certain what the major draw is for an establishment such as this. The burgers themselves aren't bad. They remind me of the type of burgers that one would cook in their back yard. The beef patty is juicy with good flavor and the decent portion size has not gone unnoticed, but for the price I just don't see how they can compete with some of the heavy hitters such as Smashburger or Inn-n-Out.
Sure they have one of those fancy soda machines that let's you customize your drink from 5 billion possible flavor combinations and not to mention free peanuts that you can break and eat at your leisure. And sure, they have exceptional customer service, but for me personally, the negatives outweigh the positives.
I guess perhaps the three main issues I have with the joint are the noise, price, and the fries. Every time I have come to this Five Guys the employees are shouting orders to each other while customers are sometimes sitting less than 15 feet away. Not sure if this just a quirk about the restaurant, but it's kind of annoying and prevents me from effectively conversing with the people at my table if I am forced to sit too close to the front counter when the place is busy. As far as the french fry situation goes, I am all for Five Guys hooking it up with giant portion sizes but this all comes at the expense of having to eat said extra fries directly out of their brown paper bag.
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