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  • Today, my husband and I decided to have lunch to-go at Cardenas. Their food is great and all but the customer service is ridiculous. We ordered a pound of birria, rice, beans and menudo. We also ordered two beverages. Our birria, rice and beans came out real quick. We were just waiting for the menudo. So, we decided to go have a seat and check on our food to see if we had everything in order. I decided to open the container that had the birria and asked my husband to go and ask them for some more caldo. That is it. The lady that was serving the food told him that she could not add more caldo because apparently they weigh the meat with the caldo and that was a pound. So my husband told her that if he wants more caldo would he have to buy a pound? She ignored him and kept doing her own thing. My husband comes back and says that pretty much that is all we can get. I was furious! So you're telling me that if you guys want to add more caldo than meat and if it weighs a pound that's what I'm going to get?! INSANE!! Every time I've gotten my birria from there they always add more caldo to it. I would completely understand if I was asking for more meat but I wasn't. I quickly asked for a refund.
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