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| - Using Care with Confidence was a nightmare. I am writing this review to help others avoid what I went through. I used Care with Confidence as I was recovering from cervical surgery and could not handle much in the first few weeks and could not drive. Mark, the ownership, started things off right by helping me fill a prescriptions. It was all downhill after that. The first caretaker stank of cigarette smoke, which is something that I don't allow in my house. Had I not be so under the weather, I would have sent her on her way immediately. Instead, she take from 4 p.m. until almost 8 p.m. doing almost nothing. I gave her a few requests and she sat at the table eating chips and drinking soda. She saw me taking care of my cats and bending over, and her only comment was that it must be hard to do that. Bottom line is that she was useless. When my friend helped take out the trash there was cigarette butts on my lawn, which really upset me. The second helper came in with a huge attitude. I gave her a few things to do and told her I needed to get things started because someone was coming over to help me. She freaked out, believing she was in competition with another service. This already put me off. When she was not able to follow simple instructions about getting the laundry started, I told her it wasn't going to work and asked her to leave. She asked why and I told her she seems confused about what I asked her to do. She turned around and told me I was the confused one. That was enough for me. She said she would not leave until she got paid. As I don't pay the individuals, only the service, I told her she needed to work this out with Mark but she still needed to leave. At this point, I was ready to call the police. She finally left. I told Mark what happened and said I was too upset to decide if I was going to use his services again and that I would let him know. It took me several hours to calm down. That night, someone from Caring with Confidence rings my doorball and says she was scheduled for the night. I told her there was a mistake, as I told Mark I'd call him back if I wanted help. She left, but then came back the next morning, saying she was scheduled to help that morning. I repeated what I told her the night before, I told her not to come back. Once again, all the effort and energy that I had used to calm down and put this nightmare behind me came back. That night, just a I lay down, the doorbell rang again. It was someone else from Care with Confidence who apologized for being an hour late. I told her to leave or I would call the police. This was so taxing on me that I had a friend call Mark to tell him to stay away from my house, that his services were not required. He had all sorts of reasons for the "mistakes" in sending over people that I had not agreed to, but I have good reason to doubt them. If nothing else, after three days of dealing with this company, I was exhausted and wiped out and my confidence was completely shaken. If you care about yourself or your loved ones, do not put them through this.
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