This is a really poorly managed place with a lot of room for improvement. The facility is very nice, but unfortunately the staff and services are not. Not only did Cindy cut me while age was cutting my cuticles- so deep that it didn't stop bleeding for 30mins, but I was up sold (forcefully, though I know I should be more firm with my 'no') to a gel polish manicure which chipped that very night.
Upon going back they told me they blamed the problem on me & told me they would only fix it if I waited for 2 hours. When a very nice woman offered to wait for her appointment, they refused to let her delay her appointment & argued with her and I until we both left.
What an expensive disappointment