Juicy has the cutest clothes and accessories, the products seem to be decent quality for being made in China but their customer service is not the greatest. I do a lot of online shopping and 9 out of 10 times the items I order aren't even available. For some reason their website will allow you to add items to your cart and pay for them and then shortly after I will receive an email saying the item isn't available. They have also cancelled my order before without telling me and by the time I realized my order wasn't coming the items were sold out so I couldn't even reorder them. Customer service doesn't seem to want to do anything to rectify the issue. Juicy is definitely one of my favorite stores but they need to make some changes or I will not continue to shop there.