I pulled into this Goodyear auto center today with my radiator leaking. It was 108 degrees, I had my kids in the car and I didn't know what to do. I walked in and let them know what happened, Frank, the technician, immediately stopped what he was doing and started to fix my car. He was so friendly and quickly worked to repair the problem, filled my radiator fluid, and then they simply told me to have a nice day! You may think this is no way to run a business, but I beg to differ. They now have a customer for life.