Last night I stopped by this location to pick up a takeout order I placed over the phone. As soon as i entered the restaurant, the host greeted me. I told him I was there to pick up my order and he asked if I was "Cher"? I told him yes and he took my payment and went to check on my order. A man walked in behind me and another server immediately asked him if he would like to dine at the bar or in the restaurant section of the restaurant. Before the host had time to return, three other employees asked me if I was had been helped. I told them, "yes" and before I knew it the young man was back with my order.
I checked my order to ensure the lettuce was crisp and it did not contain any cheese. The last few times my family picked up salads for me, they contained wilted lettuce and tons of cheese even though we requested that they be dairy free.
This time Boston Pizza filled my order perfectly! However, I did specify that the lettuce must be crisp and there must not be any cheese on my order since they got it wrong the last few times.
Allover, I was really happy with this takeout experience. The pickup process was a breeze and the employees were really great.
I'm giving this location three stars as an average rating of my last few experiences.
Every time I have dined in at the restaurant, there have been no quality issues with my food. I think it happens more often with take-out since you won't notice it until you get home. Hopefully this is the beginning of improvements at Boston Pizza.
My favourite gluten and dairy free dishes that can be tweaked to adjusted my dietary restrictions are the steak, salmon and beet salad. I highly recommend any of them if you visit this restaurant.