Stopped here for lunch today. Had a turkey burger and it was great. Ordering at the counter was a new experience, but at least it doesn't make me feel obligated to tip. Order tickets have all the sandwiches and orders on it.. you end up circling your order and all the toppings you want on it.
I splurged and went with the onion rings instead of fries. They were pretty good.
I'd say this this a good lunch option place (especially for those that work around the Concord Mills area). There is a nice outdoor patio and plenty of places to park. There wasn't much of a lunch rush so it was pretty calm in the dining room. Really relaxed and laid back feel. I'll come back to try a real char burger... but the turkey burger was very good!