01-12-17
Terrible customer service. Stopped into this store to return an item and thought it would be a quick in and out transaction. Was I wrong lol. The only employee behind the counter (seemed like in the whole store) was as rude as the inconsiderate customer currently being helped. Of course I was the only other customer in the store and was next in line which means I was invisible. I was patient enough to wait 10 mins in line before I started to get restless. Ended up just walking out and going to a different Napa store to complete my return. I'll just keep going to the Napa store I usually go to 19th and north of Deer Valley for better customer service.