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  • I am a big stickler for bad service and when you have a destination with really good food it is heartbreaking to give them 3 stars. Let me preface that I am a newcomer to the Vietnamese art of Pho so proceed with caution; although, my pallet is pretty boss so I think I am spot on. :) I have been visiting several locations around town and thus far this place has a good thing going. The serving sizes are very generous and their broth is very balanced so you can season to your liking. They have very good egg rolls and their sauces are great. Now the service, I visited this place initially and their service was very good. The problem is when there is more than 2 tables being served it gets rather unorganized and this bleeds into just utter disappointment. We waited for some time to get service and we were not sure who was our server because they seemed to share the tables. You can imagine this not working, if not let me explain... We ordered our food and the food came out as usual but then it just went down from here. We never got our herbs plates with the cilantro, jalapeños and limes they serve when they are not this busy. I asked for the plate and never got it, I finally asked for more limes and they were nice enough to bring me just enough. Our refills were far and few and lastly when it was time to pay it seemed like they didn't want to charge us because we waited, waited, waited more waiting until I spoke up and said how much longer do I have to wait to pay? After this long but what I hope is an insightful review know that I definitely would recommend their food but will let you know to not expect good service.
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