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  • My late-model BMW had a couple issues, because it'd been stored while I was in Europe for a couple months. The battery had died, and the check engine light ("Service Engine Soon") was on. You can't get a car registered in Clark County with a check engine light on. I took it to the dealer thinking it was all pretty routine. The service rep at the dealer quoted me an eye-popping price just to change the oil and diagnose the problem (I'm talking hundreds, just to change the oil and diagnose my electical/emission problem), and I told him no way and drove away ticked off. On the recommendation of a friend, I called Fred. He gave me a next-day appointment. The place doesn't look like much, but Fred met me in the parking lot, listened to the problems, offered me a bottle of water, and said he'd have his guys dig into it. 3 hours later, my car was perfect again, and I paid less than half of what the dealership wanted. Oil changed, problem fixed (corrosion on a connection), and check engine light reset. But here's the kicker. There was an issue where Fred said, "You might have X problem (electrical/emission), and if so, it's going to be expensive to fix. But we did Y, and l think it's OK now. So drive it a bit, and if the check engine light stays off after a week, it's fixed; if not, bring it in." 3 months later, the car is 100%, and Fred's honesty saved me hundreds compared to the dealer. Check engine light has not come back on, and I passed the smog check. Changing the oil on a late-model BMW is a PITA if you do it yourself. And the dealer charges a fortune. Family Auto Care is about 60% of dealer cost and only about 10% higher than DIY, assuming you have the little special tools. Fred uses BMW-spec oil and buys it by the barrel. You can't beat that when doing the oil yourself, because the oil is spendy. I ran the numbers and decided it's cheaper for me to have Fred change my oil than to do it myself. Needless to say, we're talking about half the dealer cost. You gotta have a reliable mechanic if you own a car you want to keep. This hole-in-the-wall gets my thumbs up.
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