I chose this place because of the 5 star reviews. The only thing that I agree with is the place has a very nice decor.
I made my appointment in the beginning of the week. My appt. was for 5:30. For a pedicure. I arrived 10-15 mins. early. I am always early as I do not like to keep people waiting as I know they have other appts after me. I was greeted with a hi, can I help you. I stated who I was and that I was there for a pedicure. The man told me to pick a color and then spoke to the women seated in the back.
I walked over to where she was she did not introduce herself. All I got was hello. She did not arrange the chair so that I could easily slide into it. OK fine. She begins working on my feet, after about 5 minutes another young lady arrives, the man greets her by her name, asked what she is coming in for. She also is getting a pedicure. He gets up to check his appointments, there were no other technicians in the place. Then he turns around and shouts to me, DID YOU ARRIVE EARLY!. Yes I did. Since when is arriving a few minutes early a crime. And do you make a habit of humiliating your customers in front of other customers. Was the person who just arrived late! How about calling her out? Because if she was not late then guess what jackhole she was early too!.
After that i was extremely uncomfortable.
Let me also point out that each person is not getting their own sterilized tools. The only items coming in sealed packages are the little scrubbers and the rubber pieces that separate your toes.
The chairs are not comfortable. The seat part is not long enough in length.
She did not do anything for the roughness on the bottom of my feet. It was the shortest pedicure I have ever had. I was out the door by 5:55.
While I was waiting for my nails to dry the person who was working on my nails had another customer. I could right away see the difference on how she was treated. She helped her with the chair, she was hi how are you, did you work today. Making conversation with her.
All I kept thinking was is my money not the same as the others. Am I the pariah because I was early. WTF.
As soon as my nails dried I was out the door, no thank you from anyone.
That's fine it goes with the rest of the amazing service I had.
Believe me this was my first and last visit.
Nail places are a dime a dozen in Vegas. I would think in this economy if you get a new customer you would do whatever it takes to keep them coming back.
Oh and 25.00 is not the best price in town for a pedicure. Others offer the service for 20.00.