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  • Went to dinner tonight with the expectation of a good family meal but was highly disappointed. We ordered Mac and cheese for my 3 year old and it was brought out very hot. I randomly tasted it before my daughter and I burned my tongue on the hot spoon! I'm so glad that she didn't eat it first. The spoon was brought out in the hot microwaved bowl, it should be served on the side. My husband talked to the manager after asking to speak to him a second time and the manager was less than polite basically insinuating that I lied about having my tongue burned! This was terrible customer service. They didn't even try to resolve our issue or offer for us not to pay for her meal. We will never be back. Which is sad, we've had great experiences at the location in Scottsdale.
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