I have nothing but good things to say about this store. I bought a solar cover from them about 1 1/2 years ago. It got all dried out and the plastic started flaking into the pool. I thought it should have lasted longer but I was prepared to just buy another one. While at the store talking about what size I needed, I asked what the life expectancy of a cover was and mentioned that mine was falling apart. The store manager asked how long I had it and if I still had the receipt. I told him I was not sure and he looked it up on his computer. He. Asked me to bring the old one into him & he would replace it at no charge. That's what I did and he gave me another one free of charge. For as long as I need pool supplies, I will buy them from this store. What awesome customer service. So many people just complain and try to take advantage of a store's good will. As I said, I was going to just buy another one. This guy offered to replaced without being asked! I am a satisfied customer for life. Thank you so much. Jerry & Linda Muse and Jim scanzillo.