I could not be happier with this place. There was a problem with my order and it meant I was not going to get my mattress for another 5 days. I had moved from the west coast and did not have a mattress so this wasn't great to hear. However, the sales associate called me back and offered to upgrade my mattress to one that was in stock so I could get it that day and he would charge the price of the other one I picked out. I was so happy that I got a mattress that day, a nicer mattress that I had ordered and I didn't have to pay anymore than I had anticipated. Also the store is very kid friendly and the staff there is wonderful. Could not be happier. My son will need his first big boy bed soon and I would not even think about going anywhere else.