If I could give them no stars I would. Todd is the most arrogant person I have met. He does not return calls when he says he will. I called on a refund of $200. When I called and had to give my name he happened to be busy. When I called back and used a fake name he was amazingly available. Mike Kikes the owner is not any better. I guess $200 is worth more to him than a bad review on this site and our HOA site that reached over 11,900 people that lives in his back yard. I had to post on Mike's personal and company FaceBook, and had to send an email on their company website to call me. He finally called me back. Then he had to review my file and was going to call me back. Mike did not, I had to call him back. At least I did not have to use a fake name this time. They have the worst customer service. There is a new gym going in on Reems and Bell. Much cheaper and what I hear better customer service. I will never go back to this gym nor will I recommend them. They are not a company of integrity or honesty.