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  • I rarely write reviews but this was ridiculous. My fiancé and I have one night a week where we don't have our children and we decided to spend it at this location. The table that we sat at had an employee who was off work that day, and her boyfriend who was celebrating his birthday. To start off, the boyfriend had his tire slashed in the parking lot apparently by an employee of Benihana over some drug dealing dispute. This was all told to us by the other employees while the two came and went from our table frequently from going outside, to calling the police. So then, the police showed up inside to investigate what happened. They were right next to us inside the lobby area discussing all while our chef was making the food. My fiancé and I, as well as another couple are confused at this point and a little bothered that there's so much commotion by our table. The couple returns to the table while the police are still there in the lobby. The boyfriend yells at the chef and said he wanted his food well done. The chef said that he wasn't there to tell him how he wanted it done so he played it safe. The boyfriend began yelling at the chef and then we defended the chef by saying he wasn't there and it wasn't right to do that. He then began yelling at us (by the way, he was very drunk and maybe high) and at my fiancé. The girlfriend who is also an employee at the location then started cursing at us, and the other couple. The police had to come over and break up everything and asked the couple to leave. The boyfriend threatened us on the way out and eventually cursed at us in the parking lot on our way out. His girlfriend (the employee) was arrested in the parking lot. To top it off, the manager came over and only offered us 25% off of our bill! We paid (a little over $100) for something that was absolutely atrocious and I will likely never return here if it wasn't for our amazing chef Kevin and the waitress Shizuka (spell check)! Thank you both. 5 stars for the chef and waitress, 0 stars for the leadership team! :(
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