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| - We arrived at the restaurant at around 7:50pm and sat at the tables outside. I went in immediately to inform them that we were sitting out front. At 8:20pm, a gentleman came out and asked to take our order, when we informed him that the table was dirty and littered with the used plates and glasses of the previous customers. He then cleared the table of the dirty plates and glasses, wiped down the table and took our order of two 14" pizzas. We also asked him for glasses of water and a corkscrew and ice bucket since we had brought our own wine. Another 15 minutes pass with no water, no ice bucket and no corkscrew. I go back inside to ask for a corkscrew and am told that it's coming. Another 15 minutes later and the waiter comes with the wine glasses, but nothing else. He disappears for a moment and comes back to hand me a corkscrew for me to open the bottle myself. After another 5 minutes he comes back with the water and the ice bucket. It is now close to 9:00pm, we have been sitting for more than an hour and have just received our first glass of water. Every time the waiter comes, we are assured that the order will be arriving in only a few moments. Another 30 minutes pass and the waiter comes out with some bits of bread on a small plate, again assuring us that the food is coming. Another 15 minutes and we are done. We go into the restaurant, explain that we have been waiting for 2 hours with no food and instead of an apology, we are told that the pizzas are not yet even in the oven. We just walked off, bought frozen pizzas at the grocery store and ate them at home.
One of the worst restaurant experiences in 30+ years of Montreal dining.
While the waiter was apologetic every single time he came to our table, the level of service was poor and the manager didn't offer us an apology when we explained the situation.
My recommendation is to avoid this establishment.
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