Lynn is the most honest person I ever met among all the big/small companies I have had over the years that came to my house to fix/repair things.
We had a big chain company over to do a AC tune up. In the end the guy told me we needed to pay over $1800+tax to clean/replace/fix things here and there. He showed me a picture on his phone of the dirt coil up in the attic. I didn't do it for sure (which I am so glad right now).
I did more research on yelp ,BBB and ROC (btw, the information on BBB is not very reliable at all. I have had quite a few bad experiences with the companies that bbb enlisted as A or A+, I will not use BBB as a referral any more) and found Lynn. from all the 5 star reviews, I had a good feeling.
I called him and made an appoitment at 8am. He showed up at 8:03 and even apologized for being late. I would not call that late. :-)
He went to the attic to check and told me that the coils were not dirty at all. (The guy from the other company must have taken that dirty coil picture somewhere else and kept it in his phone to show to people. what a shame!). Lynn also told me there was no need to replace the fan motor and add more freon. He cleaned the outside coils for free and cleared the drain line. In the end I paid 2 hour labor to get my AC fixed. what a big difference between $1800+tax and $144.
I will highly recommend Lynn to my friends and any people out there with AC issues. It's so hard to find an honest person/company to tell you the truth . I will have him over every year to have my AC tune up done.
Hope my review will help someone not being ripped off by those big companies out there.