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  • Dr. Perez was fine, this review is more for his staff. They are rude and not friendly. At my visit I was called in 25mins after my appt time so I asked what took so long and the girl just said that she's just following the Drs schedule. I made an appt so that I can follow my schedule for the day. I wouldn't be upset if she just said sorry for the wait and they are running behind or something. Her respond and tone = not good customer service. Went to pick up contacts a week later, same attitude. Came in and one girl said hi, the other one just looked at me, not even a smile. Got my stuff and asked for a receipt while she said she was closing me out. She handed me the paper and I was just standing there looking at it bc I thought she was still finishing up the check our process. Didn't know she was done until she asked if I had questions. What happen to just a simple bye, have a nice day so I know I'm done. Definitely need some work on basic skills. Will not be returning next year.
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