We stayed here a few days with two adults and one child. I was surprised reading these reviews after our stay, because we did not encounter any of the problems listed. The room, lobby, pool/workout areas, and hallways were all clean. It was over Easter weekend, so there weren't many people there, we didn't hear anyone in the hallways or in adjacent rooms. The only problem is that the bathroom is a bit small and you have to reach blindly behind you to get toilet paper, but that is relatively minor. The staff we encountered were friendly and helpful. We would stay here again.