My husband bought my ring from H&F at Steeles, but I went to this location to get my ring cleaned. The staff is really nice. They taught me how to clean it on my own since I moved quite far and can't get it cleaned in Toronto regularly. They're always really friendly and very frank about what is and isn't good for the diamonds.
I've been to so many jewelers and they always have the sparkliest diamonds, and I expressed that to them, so they went on to tell me that when they buy inclusions for the lower price ranges, they try to select ones that will add more fire to the diamond if it's not perfect, so the customer gets more fire (or sparkle).
Highly recommend taking a stop in here to take a look at the selection if you're thinking of buying a diamond for yourself or for an engagement. They take good care of you and cleaning is included with an engagement ring purchase for your lifetime.