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  • I gave the Luxor one star only because you couldn't give a negative star review. I called and asked if a early check-in was available. The lady said yes. When I arrived the lady at the front desk didn't even check her computer and said nothing was available. I told her I had just called and she then decided to take the time to check her computer. She charged me $20.00 for an early check-in and gave me a room on the 2nd floor. When I entered my room there was a dirty towel on the floor left behind from the previous guest. YUCK! Absolutely terrible! Rooms that haven't been updated since the day the Hotel was built. The A/C did not work in the room so I called the front desk. They said they would come fix it, don't know if they every showed up, however my room never cooled down. When I checked out I had charges on my room that weren't mine (they did fix that). Do your self a favor stay else where even if the room is comp'd. Thanks Luxor for a terrible stay!
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