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  • 1 star for the drive thru; don't think they've gotten my order correct even once! I kept going back because the food is decent; best mashed and gravy ever, and it was newly opened. I'm done. The employees don't know the difference between a breast and a thigh. I've gone inside twice and all was perfect. Calling the number on the receipt gets you to a corporate recording, so there's no opportunity to file a verbal complaint unless you go back to the place. I have even checked my drive thru order before leaving the window, found it to be wrong, advised them, and drove away thinking they wouldn't possibly be so careless TWICE, only to get home and find it was even worse than the first order they screwed up. Inside dining/customer service-5 stars; drive thru- wish I could give a zero.
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