As soon as I walked in the store the person behind the counter right off the bat was rude! "What can I do?" in an uber rude voice. I brought my phone in with no explanation of what I thought was wrong with it, "it's slow and was not working properly" I said, hence the reason I'm bringing the phone in! He looked at me and said...." Well I can't tell you what's wrong with it and I can't tell you how long it's gonna take". Very very snappy. I almost couldn't believe I was being talked to like this. I said first of all I didn't ask how long it would take, and judging by your tone your not a confident person and said, "I'll take my business else where". Low and behold I was able to fix my phone myself after watching a few you-tube videos, in less than 2hours.
Bottom line: this business is a joke. Bunch of idiots.