This place runs on the most ridiculous business model of: you must start your jump session on the top of the hour. So, if you show up at 10:30, you MUST pay a minimum of an hour but you have to leave at 11. So you only jump 30 min but they make you pay an hour. They will NOT prorate. If you want to jump for an hour say from 10:30 - 11:30. You would have to pay 2 hours. YES, there are actually businesses who still run on this crazy model. It's like highway robbery in your face. Parents are busy and they can't time their arrivals to be exactly on the hour. They need to realize, there way too many nicer, WAY cleaner, and friendlier options in the valley who let you jump and pay for the ACTUAL time you use the facility. This place is tired, small and too dirty to be this arrogant and have a non-sense policy like this. Clearly lacks business 101 and it's amazing they are till business, No other jump place operates in this manner.