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  • Oh hell NO! We spent a little over an hour getting fleeced by their one armed bandits. I told my wife I was tired and wanted to head back to our Red Room at Paris. About one or two pulls later she hits a jackpot for 50,000 pennies (a whopping $500). Alarms are buzzing, lights are flashing. Then the machine goes haywire and the software conveniently crashes. Funny there were no errors until we won. We'd played this game before and watched others play it. When finally someone won the jackpot PH calls it a malfunction. We must have done something wrong. The gaming manager came and tampered with it, likely destroying any evidence of their fraud, then offers to call the gaming commission. He says I have to option of waiting for these likely corrupt gaming officials, state government employees, so that I can lodge a formal complaint. Well my time is too valuable. I'm not waiting for them. So we cash out what credit we have remaining on our games and leave. I have no intention of ever giving Planet Hollywood, their parent company Caesar's, or any of their subsidiaries any of our business in the future. We'd recently joined Total Rewards, but the cards are going in the trash. We aren't the first to be ripped off like this. There are stories all over the internet of PH's cheating people out of jackpots. In my opinion, they're nothing but a bunch of ridiculous, greedy criminals!
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