Never had bad food or service but that was not the case at this location.
Went in today for lunch. Ordered the Spicy Thai Chicken Salad and tea.
The server brought us our drinks but not all together. With very little ice, it was the only tea I drank, never asked about a refill.
We had to ask for a bread basket, which the flat bread was burnt. I'm surprised it was served to us, I know the guy dishing it out could tell, not sure why he still put it on the plate.
My salad came - appeared nice. Unfortunately the chicken was dry and there was no spice. The dressing is like a sour viniagrette, no kick there or really that much flavor.. then after digging into the salad, notice a lot of the lettuce had better days earlier that week.
Finally saw the server again, we asked for the bill.
Will try it out again, most likely another location.