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| - Patricia at the cologne and perfume section was extremely nice, helpful, and talked me into getting a Macy's card while there lol. She answered a lot of the questions I had about the store, explained things in detail, and made it a pleasant experience there.
While in the men's department, I was helped by Lester who was also friendly and knowledgeable.
I didn't realize it at the time, but I had dropped something just before leaving. One of the sales people near the starbucks in the men's department let me know that I dropped a $5 bill and handed it to me. He didn't have to tell me (I wouldn't have realized it until I arrived home that it was gone), but he gave it back to me without hesitation. That's class, and reflected positively to reinforce my overall good impression of the store and the people who work there.
Macy's at the Biltmore may be a little pricey since it's a mall store, but in my experience here the people here are honest, kind, and professional from start to finish, making it pleasant place to shop at and worth returning to.
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