While the staff I've met at this location and the Craig and Rancho location have all been friendly and very responsive, this has to be the most badly managed bar I've been to period. They never carry the most popular liquors, the bartenders are unable to make most popular drinks. This location doesn't even have Red Bull behind the bar. However, they DO have a machine you can buy it from and bring it to the bartender. They advertise beers and alcohols they don't actually carry. They do have a decent food menu. But they rarely have the items in their kitchen. They don't have any cable channels on the several TVs they have. So don't expect to be able to watch a game. It seems to be a wine bar, but the neighborhood doesn't seem to be the right area. To sum up, this bar is anything but a "5 star" rating. If you want good customer service, great place. It's the only thing this bar offers.