Took a week to get an apt w an ac repair guy, they called a few hrs before apt time while I was at work and then left bc I didnt answer. Even though I was here (@ 12pm, I unlocked my door at 1201 according to my ADT security system) for scheduled time frame they still wouldnt come back out and now it's another week before Im in the schedule again. Administrative staff was rude even though I was fine to reschedule, swore up and down that their guy was there and he left after the time that was scheduled, even gave me an attitude about not answering my phone! I'M SORRY I DIDNT ANSWER MY PHONE LOL I WAS WORKING AND AM NOT ABLE TO TAKE CALLS WHILE I HAVE CLIENTS, their guy left before our apt time and their staff is rude. Plenty on AC companies out there dont support this one!!