Went in and ordered my husbands wedding band after I think Betsy helped us. She told us his 10k band would be there the next day around 2 PM she then called me a couple hours later to let me know it had arrived and is ready to be picked up upon arrival we were informed that they delivered a 14 carat ring and I would be charged the same price. I must say I was not disappointed to have a nicer ring for the same price. Along with a lifetime guarantee of cleaning for his ring. I give this place a 5 star review