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  • Terrible experience and terrible pedicures. My friend and I just got gel pedicures here today. Wish we hadn't. We chose this particular place because of the high Yelp rating and reviews - no idea how they earned those. Experience: I always get gel polish on my toes because it lasts longer. When asking the lady at the front counter if they do gel pedis she looked confused/concerned but said "yes." - should have been our first clue. They had us wait and pick our colors while the tubs were prepared and we let them know we already had gel polish on that would need to be removed. The removal of gel polish is typically done by using an emery board to scratch through the gel layers, then a small piece of acetone soaked cotton is placed on the scratched gel of each nail and wrapped in foil to soak off the gel polish. After a few minutes of soaking the polish is easily scraped away. Instead of using this typical method, Whimsical Nails used Dremels to shave off the layers of polish, and burning my cuticles and skin around my toes. After several burns, I asked the lady doing my nails to just wrap/soak them. She proceeded to just pour acetone on my toenails and put one large cotton swab over them = not effective, but at least I saved some cuticles and skin from her Dremel. I was ready to leave at this point but my friend convinced me to stay (her experience ended even worse than mine). Throughout the rest of the pedicure, the lady who was doing my nails was rude. She tried to force my foot in a direction that it was not physically able to move (so she didn't have to move her chair?) and acted as though I wasn't moving fast enough for her when switching my feet in and out of the gel lamp (trying not mess up the paint job she has just done) every. Single. Time. I still tipped. But didn't feel good about it. I will not be returning.
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