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  • Well, even though Greg seemed clueless regarding our order, we received our mattress topper the day after my previous review. Never did receive the return phone call from Greg. Our item was sent by Ken the owner of the business so there must be some communication issues within the business and as I've documented there are definitely communication issues between the business and its customers. The topper is what we were hoping for, the quality is good and the bamboo cover very nice. It has been a great addition to our mattress and we are very pleased with the outcome of the purchase. So the sum total of my experience is that the product is good, we have used latex previously as a mattress and knew what to expect, and the business seems to be in some disarray.
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