I have to say the Kalbi soup was delicious but what made this experience so bad to the point of no return is the service. I waited in thefront for someone to sit me and servers and bussers were just looking at me and passing by and nothing then finally a server sat me with no menu. The busser actually saw me and noticed I had no menu. Then when I ordered everything went down hill from there. The servers only care if you come in a big group and will ignore anyone else. I was hungry and just got out of work to enjoy some soup. When the food came out the runner put it on an empty table and the server once she did about 5 rounds she finally came and dropped off my food and that was the last time she came to me. I raised my had hoping she noticed me so I can get a salt shaker and she saw me twice but never came. Then a busser came and asked if I needed something and I told him salt and pepper. Took a minute but he got it for me.
The worst experience of customer service that I have encountered. You see the other 3 servers checking everyone , refilling drinks, and asking questions but if you are not in a group they wont attend to you. I asked for my bill and the waitress in my section never came and finally another waitress gave me my check because I asked her. This place needs to understand that customer service is important and they need to train all their servers better on that