I swear the people here are incompetent! When going in to explain that im having a problem with my phone I was told I needed my id. Ok fair enough, so I went home got my id and came back. The guy working today obviously needs to listen a little better. My phone Needs to be fixed!! So i spent this time going back, and then waiting for him to then tell me oo we don't take care of that here and wrote a number and n email. Dude I DONT DRIVE! Even told him that on my first trip in! If you're looking for a phone go elsewhere they honestly don't have a clue how to talk to people. Or what there doing.