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  • I read the other reviews and only wish I had read them before taking time out of my own day to show up at Entegrity for an appointment. I had taken my daughter to Dr. Bailey in May and Thought he was a good doctor. He wanted to get another CT scan done on my daughter since it had been over a year and was done in California by another doctors office. The office was to call and schedule but never did. I, in the meantime needed to get in myself and scheduled an appointment. Once at the appointment in the waiting room, the office staff said they needed to verify my INSURANCE. they called my insurance and the office staff lady claimed that my Insurance was not in their network. She also claimed to have spoken to the office manager about it and unless I wanted to do a self pay, I would be unable to be seen that day. I called my Insurance company as soon as I left. They told me that they told the front office lady on phone , that they just needed to fill out a pre certification form and whatever balance they did not cover could be billed to patient. Shady? Yes. Dishonest staff as well as completly unable to follow directions due to they not wanting to actually take the time to do paperwork, also very shady. Plus, the office was only concerned that they may not get paid by patient if a balance? So many things did not add up. My Insurance made notes regarding matter So I can pursue getting answers. the funny thing is, I made 2 phone calls to the office manager and she has yet to return the phone calls. I suppose they are only at their jobs to collect their paychecks as they run the Doctors business with potential patients into the ground. I would not recommend going to this office only because of the lazy office staff. I feel sorry for the doctors that will and have lost patients due to the carelessness of employees.
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