This has got to be the worst internet / telephone service ever. I believe dial-up would be faster and more reliable. I have had to leave my home on several occasions to complete assignments that were due. And forget ever working from home, every time I try, it goes down when I am presenting a project to a client or on a conference call. I am stuck with them until UVerse or Google Fiber comes to my neighborhood. I have seriously considered selling my home so I can find an area that have other high speed ISPs available.