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  • Today was the last straw with Chase Bank. We have banked with them for over 10 years and the only reason I have stayed is because I have barely had to go in and deal with the awful customer service. When you walk into a bank that has 7 offices with bankers names on them, yet only 1 or 2 people are working and you are told that it is an hour wait to set up a new account, that is where I draw the line. For the last 3 days, I have gone into this bank and there is only apparently 1 person who is working on new accounts. Tellers standing around joking and talking but no one else. I guess people don't work anymore or Chase just doesn't want our money. Instead they say they can call other banks and we can drive around and around till we find one with a banker available. If you want service, this is not the place and what is more sad, Chase doesn't care.
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