I'm aware of the return policy although I do think every customer deserves a full return for unworn items. I love this store a lot, the prices are reasonable & the clothing and shoes are so cute but it's impossible to shop here because when you are shopping the staff seriously makes you feel like a criminal. Everytime I'm there they follow me, stare at me, etc. these girls will seriously hide in racks to make sure you aren't stealing lol. They ask me EVERYTIME I pick something off a hook if they can take it to the fitting room. Seriously I'm here shopping and I have my baby with me, stop treating customers like this. & let us shop in peace. Oh and last thing, SNOBBY GIRLS as staff.